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Shipping Policy

  1. Order Processing:

    • All orders will be processed within 1-2 business days after payment confirmation.

    • Orders placed on weekends or holidays will be processed on the next business day.
       

  2. Shipping Methods:

    • We offer several shipping options to accommodate your needs, including standard and expedited shipping.

    • The available shipping methods will be displayed during the checkout process, along with their estimated delivery times and costs.
       

  3. Domestic Shipping:

    • We provide shipping services within United States.

    • For standard domestic shipping, please allow 3-7 business days for delivery.

    • Expedited shipping options are available for faster delivery, with estimated delivery times of 1-3 business days.
       

  4. International Shipping:

    • We also offer international shipping to select countries.

    • Please note that international shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient.
       

  5. Tracking Information:

    • Once your order has been shipped, we will provide you with a tracking number via email.

    • You can use this tracking number to monitor the progress of your shipment on our website or the carrier's website.
       

  6. Packaging:

    • We take great care in packaging your Pokémon cards to ensure they arrive in optimal condition.

    • Cards will be securely packed in protective sleeves and placed in bubble mailers or sturdy boxes for added protection during transit.
       

  7. Lost or Damaged Shipments:

    • In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately.

    • We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution for you.
       

  8. Address Accuracy:

    • Please double-check your shipping address to ensure accuracy before submitting your order.

    • We are not responsible for delays or additional shipping charges caused by incorrect or incomplete addresses provided by the customer.
       

  9. Customer Support:

    • If you have any questions or concerns regarding shipping, please don't hesitate to reach out to our customer support team.

    • You can contact us through our website's contact form, email, or phone during our business hours.

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