Shipping Policy
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Order Processing:
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All orders will be processed within 1-2 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
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Shipping Methods:
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We offer several shipping options to accommodate your needs, including standard and expedited shipping.
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The available shipping methods will be displayed during the checkout process, along with their estimated delivery times and costs.
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Domestic Shipping:
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We provide shipping services within United States.
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For standard domestic shipping, please allow 3-7 business days for delivery.
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Expedited shipping options are available for faster delivery, with estimated delivery times of 1-3 business days.
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International Shipping:
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We also offer international shipping to select countries.
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Please note that international shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient.
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Tracking Information:
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Once your order has been shipped, we will provide you with a tracking number via email.
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You can use this tracking number to monitor the progress of your shipment on our website or the carrier's website.
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Packaging:
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We take great care in packaging your Pokémon cards to ensure they arrive in optimal condition.
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Cards will be securely packed in protective sleeves and placed in bubble mailers or sturdy boxes for added protection during transit.
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Lost or Damaged Shipments:
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In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately.
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We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution for you.
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Address Accuracy:
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Please double-check your shipping address to ensure accuracy before submitting your order.
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We are not responsible for delays or additional shipping charges caused by incorrect or incomplete addresses provided by the customer.
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Customer Support:
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If you have any questions or concerns regarding shipping, please don't hesitate to reach out to our customer support team.
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You can contact us through our website's contact form, email, or phone during our business hours.
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